Data collected
When you use the website, De l’Art et des Vivres may collect the following personal data:
- Surname and first name
- Email address
- Telephone number
- Company
- Content of messages sent via the contact or booking forms
- Browsing data
Purposes of data collection
We collect your personal data for the following purposes:
- Customer relationship management (quotes, invoicing, support)
- Sending newsletters or promotional offers (with your consent)
- Website traffic statistics
- Compliance with our legal and regulatory obligations
Traffic statistics
The website uses the Umami analytics tool to measure visitor numbers and improve the user experience.
This tool is configured to respect visitors’ privacy:
- No use of cookies
- No collection of information that could personally identify visitors
- Data used solely for statistical purposes
Legal basis for processing
The processing of personal data is based on the following legal grounds:
- The user’s consent, in particular when submitting a form
- The performance of a contract or pre-contractual measures (bookings, requests for information)
- The legitimate interests of the data controller in ensuring the smooth running of the website and the quality of the service
- Applicable legal obligations
Mandatory or optional
The information marked as mandatory on the forms is required to process the user’s request. If this information is not provided, De l’Art et des Vivres will be unable to respond. Other information is optional and is used solely to improve the quality of our communications.
Recipients of the data
Your data will under no circumstances be sold, hired out or passed on to third parties for commercial purposes. It is accessible only to:
- De l’Art et des Vivres and those authorised to manage it
- Our technical and IT service providers (bookings, payment services, website maintenance)
Data retention period
Your data is retained for as long as is necessary to respond to your enquiries and to comply with our legal obligations.
Your rights
In accordance with the regulations, you have the following rights:
- Right of access: to obtain a copy of your personal data
- Right to rectification: to correct inaccurate information
- Right to erasure (right to be forgotten): to request the deletion of your data
- Right to data portability: to receive your data in a structured format
- Right to object: to object to the processing of your data
Users may exercise their rights at any time by sending a request to contact@delartetdesvivres.com.
Complaint
If a user feels that their rights have not been respected, they may lodge a complaint with the relevant supervisory authority:
Commission Nationale de l’Informatique et des Libertés (CNIL)
3 Place de Fontenoy
TSA 80715
75334 Paris Cedex 07
Website: cnil.fr
Amendment
De l’Art et des Vivres reserves the right to amend this privacy policy at any time. Users are advised to check it regularly.